FAQS

Information about returns
-Inappropriate size
      If you are not satisfied with the goods you received, you can apply for a return within a few days after receiving the goods.
      The specific steps are as follows:
      If you are not satisfied with the goods you received, you can apply for a return within a few days after receiving the goods. Return shipping costs are borne by yourself.
Process:
      Receipt of the goods → dissatisfied → contact customer service → meet the conditions of return and exchange → customer service provides the return address, send the goods → email contact customer service to provide a screenshot of the return information → confirm receipt → refund
      Declare non-returnable goods, free gifts, but I hope you can understand~
-The refund amount is incorrect.
      If there is an error in our refund, I apologize to you first, please forgive me.
      If this happens, please email our customer service team first, and we will provide you with assistance and processing as soon as possible.
      Please pay attention to the following, which may affect your refund amount:
      1. Shipping costs, only orders placed before delivery can be refunded.
      2. Any discounts/points used when placing an order will be refunded according to the actual amount received after the discount.